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What will it take to get back to work?
The risks of returning employees to work differ by job site and function.
Here are ways to mitigate them.
Click on a photo below to explore
CUSTOMER FACING
FIELD FORCES
MANUFACTURING
EDUCATION
WAREHOUSES
PERSONAL CARE
OFFICES
AGRICULTURE
CALL CENTERS
TRANSPORTATION
Customer-facing businesses
RISK FACTOR
RATING
Proximity
Nearby
Nature of contact
High touch
Extended
Duration
Number of contacts
Many
Ability to screen and remove
Uncontrolled
Risk factors
(pre–Covid-19 baseline)
High risk
Worker risks in a typical business with
no virus-mitigation measures
Personnel health and safety
HR policies
- Limit the number of people on-site at once
- Take temperatures of employees to screen for Covid-19
- Provide gloves, hand sanitizer and masks as widely as possible
- Boost pay or provide bonuses for staff working during high-risk periods
- Offer paid sick leave for staff who are feeling unwell or self-isolating
- Provide health checklists for employees to review before coming to work
Travel policies
Physical workspace
- Install protective screens at checkouts
- Regularly sanitize high-traffic and high-touch areas
- Regulate customer movement, reduce occupancy or close common areas
- Not applicable
Staffing and attendance
External interaction
- Reduce store hours (e.g., grocery), or close ..select locations (e.g., retail banks)
- Close nonessential product or service offerings
- Develop new ways to interact with customers
- Take customer temperatures; require masks
- Promote contactless transactions
- Use questionnaire to screen external suppliers and vendors, and log all visitors
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